Case Study: BT Repair Centre
My Role:
︎UX/UI Designer
Tools:
︎UserTesting.com
︎Figma
Responsibilities:
︎Wireframing
︎Prototyping
︎User research
︎IA Mapping
︎UI creation
My Role:
︎UX/UI Designer
Tools:
︎UserTesting.com
︎Figma
Responsibilities:
︎Wireframing
︎Prototyping
︎User research
︎IA Mapping
︎UI creation
Engineer booking journey
BT Business wanted a refresh on their legacy digital engineer booking pages with the main goal of keep users engaged on the journey.
Users land in the repair centre when they need help with faults and issues with their products.
BT Business wanted a refresh on their legacy digital engineer booking pages with the main goal of keep users engaged on the journey.
Users land in the repair centre when they need help with faults and issues with their products.
