Case Study: BT Help & Support

My Role:
︎UX/UI Designer

Tools:
︎UserTesting.com
︎Figma

Responsibilities:
︎Wireframing
︎Prototyping

︎User research
︎IA Mapping
︎UI creation




Responsive Website Design

BT wanted to modernize and improve the functionality of their Business contact pages. In addition to revamping the visual aesthetic, the company wanted to provide customers with a streamlined and efficient way to access the assistance they require.