Case Study: BT Help & Support
My Role:
︎UX/UI Designer
Tools:
︎UserTesting.com
︎Figma
Responsibilities:
︎Wireframing
︎Prototyping
︎User research
︎IA Mapping
︎UI creation
My Role:
︎UX/UI Designer
Tools:
︎UserTesting.com
︎Figma
Responsibilities:
︎Wireframing
︎Prototyping
︎User research
︎IA Mapping
︎UI creation
Responsive Website Design
BT wanted to modernize and improve the functionality of their Business contact pages. In addition to revamping the visual aesthetic, the company wanted to provide customers with a streamlined and efficient way to access the assistance they require.
BT wanted to modernize and improve the functionality of their Business contact pages. In addition to revamping the visual aesthetic, the company wanted to provide customers with a streamlined and efficient way to access the assistance they require.


